Delete Your Righteously Account
Righteously is a Christian faith app made by Righteously Faithful, LLC. This page explains how to delete your account, or only some of your data, and what happens to your information.
Delete Your Account in the App
- Open Righteously and sign in.
- Tap your profile picture (top right) to open Profile.
- Scroll down and tap Delete My Account.
- In “Delete your account?”, tap Delete to confirm.
If you have a subscription that still renews, the App first asks you to cancel it: tap Cancel in Google Play on Android or Manage Subscription on iPhone and iPad to cancel it first, or tap Delete Anyway to delete your account now.
Your account is deleted straight away.
Have a subscription? Deleting your account does not cancel a subscription you bought through Google Play or the App Store, because Google and Apple manage it. Cancel it first. On Android, open the Google Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions, then Righteously. On iPhone or iPad, go to Settings, your name, Subscriptions.
Can't Open the App?
Email legal@righteouslyapp.com from the email address on your account and ask us to delete your account. We'll confirm when it's done, within 45 days at the latest. If you signed in with Apple and chose to hide your email, write to us from any address and tell us; we'll help you confirm the account is yours.
What Is Deleted
As soon as your account is deleted, we delete from our database: your account and sign-in details (including our record of your sign-ins), your journal entries and drafts, your highlighted verses, your reading and Journey progress, your streaks, your reminder and notification settings, the results of the device checks made when you signed up or bought a subscription, and the record our notification service (OneSignal) holds for you.
What Is Kept, and for How Long
- Backups: our database keeps daily backups for 7 days, so deleted information can remain in a backup for up to 7 days before it is gone.
- Payment records: Google and Apple keep their own records of your payments and subscriptions, as the law requires, under their own privacy policies.
- Purchase history at RevenueCat: if you bought a subscription, RevenueCat (the service that confirms App Store and Google Play purchases for us) keeps the history of those purchases, linked to a random account identifier, not your name or email address. It is kept until we ask RevenueCat to delete it; email legal@righteouslyapp.com to ask.
- Usage records at Mixpanel: records of how the App was used (see our Privacy Policy) stay with Mixpanel, linked to a random account identifier, not your name or email address. Mixpanel deletes them automatically after 2 years; to have them deleted sooner, email legal@righteouslyapp.com.
- Records with nothing that identifies you: if you used a promotional code or a family code, held a Founding Member spot, or a payment of yours needed a person to look at it, we keep that the code was used, the spot was taken or the check was made, with no link to you, so codes, spots and payments are counted correctly.
- Email delivery records: our email provider (Resend) keeps a record of each email we sent you, including your email address, for 30 days.
- Crash reports: error reports in Sentry are kept for up to 90 days. They do not include your name or email address.
Delete Only Some of Your Data
You can delete parts of your data at any time, without deleting your account:
- A journal entry: open it in My Journal and tap the delete button.
- A highlighted verse: in the Bible, tap the verse and choose Remove Highlight, or remove it from Highlighted Verses.
- Your Bible reading progress: on Today, tap Start Over to set your Overall Bible Progress back to 0%.
- A Journey book's progress: open the book in Journey and tap Start Over.
- Reminders: turn them off in Profile, Notifications.
- Anything else: email legal@righteouslyapp.com from the email address on your account and tell us what to delete. We'll respond within 45 days.
Questions: legal@righteouslyapp.com ยท Help with the app: support@righteouslyapp.com